Privacy Policy

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Privacy Policy

Effective Date: March 2025

Thank you for choosing Explorers Yard LLC, a travel company dedicated to providing exceptional travel experiences within the United States and internationally. We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with us in other ways.

By using our services or accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.

We collect both personal and non-personal information in the course of providing our services. The information we collect includes, but is not limited to:

• Personal Identification Information: Name, address, email address, phone number, payment information, passport details, and expedition preferences.
• Expedition Information: Dates, itinerary, special requirements, and other expedition-related details.
• Payment Information: Credit card number, billing address, and other payment details for expedition bookings.
• Demographic Data: Age, gender, and other optional demographic information you may provide.
• Usage Data: Information about how you use our website, services, and interact with our customer support team.

We use the information we collect for the following purposes:

• To process your bookings for expeditions, trips, and related services.
• To communicate with you regarding your travel arrangements, itineraries, and customer service requests.
• To send you promotional offers, newsletters, or other marketing materials (you may opt out of receiving these communications at any time).
• To personalize your experience on our website and tailor our offerings based on your preferences and past interactions.
• To comply with legal obligations, including fraud prevention, and to ensure the security of our services.
• To improve our services, website, and customer support.

As part of our commitment to safety and ensuring that all participants understand the risks involved in our expeditions and trips, we require a liability release waiver to be signed prior to participation. This waiver outlines the risks inherent in participating in certain activities and acknowledges that Explorers Yard LLC is not liable for injuries or other issues that may arise during expeditions.

Please note that by signing up for any of our trips or expeditions, you agree to the terms and conditions outlined in this waiver, which is a required component of your participation.

Explorers Yard LLC is not a traditional tour operator or travel agent. We specialize in organizing unique expeditions, immersive travel experiences, and outdoor adventures. Our services include:

• Providing camps, huts, and necessary expedition accommodations instead of traditional hotel or flight bookings.
• Acting as risk management consultants, carefully planning expeditions with safety and security as our top priorities.
• Serving as expedition planners, tailoring each trip to the specific needs and goals of our clients.
• Offering a guide service, with trained professionals to lead you through challenging environments and ensure a safe and successful experience.

We focus exclusively on providing the necessary logistical support for our unique expeditions, including but not limited to:

• Remote campsites and huts
• Specialized equipment and supplies for expeditions
• Local guides and expert staff to ensure your safety and success during your trip

We do not handle standard accommodations like hotels or flights but instead provide the accommodations and arrangements required for your expeditions.

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers (e.g., expedition support teams, local guides, transportation providers) who assist us in providing our services. These third parties are obligated to protect your information and only use it for the purpose of providing services to you.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal request, or in response to a government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction. You will be notified if this occurs, and we will take steps to ensure your information is protected.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• Access: You can request to access the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to applicable legal exceptions.
• Opt-Out of Marketing: You can opt-out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You may request that we provide a copy of your personal data in a commonly used format.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Our services are not directed to individuals under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

If you are located outside of the United States, please be aware that your personal information may be transferred to and processed in the United States. By using our services, you consent to the transfer and processing of your information in the U.S., which may have different data protection laws than your country of residence.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:

Explorers Yard LLC
hello@explorersyard.com